Privacy Policy & Terms of Service

1. Acceptance of Terms

By accessing and using the TOLA application ("App"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

TOLA grants you a limited, non-exclusive, non-transferable license to access and use the App for lawful purposes only. You agree not to:

• Reproduce, duplicate, copy, sell, resell or exploit any portion of the App without express written permission
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the App
• Collect or track personal information without consent
• Violate any applicable laws or regulations
• Use the App for fraudulent or unlawful purposes

3. User Responsibilities

Users are responsible for:

• Providing accurate and truthful information
• Maintaining the confidentiality of their login credentials
• All activities that occur under their account
• Complying with all applicable laws and regulations

4. Product Information

While we strive to ensure accuracy, TOLA does not guarantee that product descriptions, pricing, or availability are completely accurate or error-free. We reserve the right to refuse any order and to correct any errors or omissions.

5. Payment & Transactions

All transactions are subject to payment verification. TOLA reserves the right to cancel orders that appear to be fraudulent. Buyers and suppliers agree to complete transactions in good faith.

6. Dispute Resolution

In case of disputes between buyers and suppliers, TOLA will attempt to facilitate resolution. Both parties agree to cooperate in good faith. Final decisions are made at TOLA's discretion.

7. Limitation of Liability

TOLA is provided "as-is" without warranties of any kind. To the maximum extent permitted by law, TOLA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the App.

8. Modifications

TOLA reserves the right to modify these terms at any time. Continued use of the App constitutes acceptance of any modifications.

1. Information We Collect

TOLA collects information necessary to provide our services, including:

• Account Information: Phone number, name, email address, and profile details
• Location Data: GPS coordinates when you enable location services for delivery or pickup location mapping
• Transaction Data: Order history, payment information, and delivery preferences
• Device Information: Device type, operating system, unique identifiers
• Usage Data: How you interact with the App to improve our services
• Communication Data: Messages, feedback, and customer support interactions

2. How We Use Your Information

Your information is used to:

• Facilitate transactions between buyers and suppliers
• Process payments and manage orders
• Provide customer support and resolve disputes
• Improve and optimize the App
• Send transactional and promotional notifications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud

3. Location Services

TOLA uses location services to:

• Display supplier pickup locations on maps
• Calculate delivery distances and fees
• Help buyers navigate to suppliers

You can disable location services in your device settings at any time. However, certain features may not work without location access.

4. Data Sharing

We only share your information:

• With other users when necessary to complete transactions
• With payment processors to process payments
• With service providers who assist us in operating the App
• When required by law or legal process
• To protect our rights, privacy, safety, or property

5. Data Security

TOLA implements industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure. We recommend:

• Using a strong, unique password
• Never sharing your login credentials
• Keeping your phone software updated
• Using your device's built-in security features

6. Data Retention

We retain your information for as long as your account is active and as needed to provide services. You can request data deletion by contacting us, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of promotional communications
• Request a copy of your data

8. Children's Privacy

TOLA is not intended for users under 18 years old. We do not knowingly collect information from minors. If we become aware of such collection, we will take steps to delete it immediately.

9. Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

• Email: tolaspprt@gmail.com
• In-App Support: Use the Help section in the App

11. Policy Changes

TOLA may update this Privacy Policy at any time. We will notify you of significant changes via the App or email. Your continued use of the App constitutes acceptance of the updated policy.